Services & Amenities

Our dedicated and renowned concierge service and enquiries

Do approach any of our concierge team who are formally dressed in their dark green attire for the latest in Mall promotions and services along with directions to the store of your choice. The Concierge desk is conveniently located on the Ground Floor at our Riverview entrance. Security officers whom also regularly patrol all floors are always ready to warmly assist you.

We want you to feel relaxed and safe in an environment that’s designed in bringing you the best in hospitality and shopping. Find what you need with just one phone call or a click of a button. With a wide choice of over 200 stores, we can help you narrow down where you wish to shop or to simply enjoy a meal.

You may also call upon our services for

Baby Strollers

Strictly for baby below the weight of 17kg & priority extended to shoppers without a baby stroller

Complimentary Gift Wrapping

Shopping bags/purchases with receipt made in The Gardens Mall shops only

Connect with us on WhatsApp

Now you can WhatsApp us at +6012 - 295 8159 from 10am to 10pm, we will endeavour to reply your to your query shortly or/and within 60 minutes upon received

Wheelchairs

RM50 deposit is required for non Malaysians

Disinfectant Spraying Assistance On Your Shopping Bags

Shopping bags/ purchases with receipt made in The Gardens Mall shops only

The Gardens Club (TGC) Members

TGC membership profile updating
Information update on TGC member’s spending
TGC car park ticket/valet docket redemptions
Birthday gift collection
Event enquiries/reservation
Membership enquiries
Dining reservation (Exclusive for Emerald Members only)
Complimentary gift wrapping (Shopping bags/purchases with receipt made in The Gardens Mall shops only)
Shopping bag storing facility (Shopping bags/purchases with receipt made in The Gardens Mall shops only)
Disinfectant spraying assistance on your shopping bags (Shopping bags/purchases with receipt made in The Gardens Mall shops only)